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Wireless Monitors

1. INSTRUCTIONS: Connect Wireless Battery Monitor to Battery Tender® app

Download iOS Wireless Battery Monitor Connection Instructions
BatteryTender-WirelessMonitor_iOS-Instructions_v03.pdf

Download Android Wireless Battery Monitor Connection Instructions
BatteryTender-WirelessMonitor_Android-Instructions_v03.pdf

2. Can I access the Wireless Battery Monitor in the Battery Tender® app if I am not on my local Wi-Fi?

As long as the Wireless Battery Monitor is connected to a Wi-Fi network, you will be able to access the Wireless Battery Monitor no matter the network you are connected to.

3. Can I use any type of battery with the Wireless Battery Monitor?

AGM, Lithium, Standard (lead acid).

4. Do I need the Battery Tender® app if I own the Wireless Battery Monitor?

The Battery Tender® app is required to view battery data with the Wireless Battery Monitor.

5. Does the Wireless Battery Monitor use the 2.4GHz or 5GHz bands?

802.11 b/g/n 2.4GHz

6. How do I reset the Wireless Battery Monitor?

Follow these steps:

  • Unplug Wireless Battery Monitor.
  • Plug the Wireless Battery Monitor back in.
  • You will now have a couple of minutes to reset any settings.

7. How do I setup my Wireless Battery Monitor?

Follow the included manual and the steps on your mobile device’ screen through the Battery Tender® app to setup your Wireless Battery Monitor.

8. How many phones can I connect to one Wireless Battery Monitor?

You can connect one mobile device.

9. I don’t have Wi-Fi at my home; can I still use the Wireless Battery Monitor?

Yes, you can connect point-to-point to the Wireless Battery Monitor.

  • It is highly recommended that there is a Wi-Fi network for the Wireless Battery Monitor to connect to.
  • There will be limited benefits if the Wireless Battery Monitor is not connected to a Wi-Fi network.

10. I forgot the password to my Wireless Battery Monitor.

You will need to reset the Wireless Battery Monitor to be able to change the password by following these steps:

  • Unplug Wireless Battery Monitor.
  • Plug the Wireless Battery Monitor back in.
  • You will now have a couple of minutes to reset any settings.

11. I have multiple vehicles, can I disconnect the Wireless Battery Monitor from one battery and connect it to another and read the battery status and save that data?

It needs a period of time to learn the vehicles battery. When you move it to a new battery it will lose the previous settings/data of the last vehicle.

12. I have slow Internet, can I still use this?

As long as your Power Plus 75A/Wireless Battery Monitor is within range of your Wi-Fi connection, slow Internet speed is fine.

13. I have X router, is my Wireless Battery Monitor compatible?

As long as your router sends an 802.11 b/g/n/ 2.4GHz signal, the Wireless Battery Monitor will be compatible.

14. If I have multiple batteries in a single vehicle/boat, do I need a Wireless Battery Monitor for each battery?

To view information of each individual battery, there needs to be Wireless Battery Monitor installed to each battery.

15. If I reset my router, do I have to reconnect my Wireless Battery Monitor?

As long as your settings didn’t change (SSID, password, etc.) your charger should reconnect.

16. If my Wireless Battery Monitor loses connection (local Wi-Fi is down or unplugged) will I lose all of my data up to that point?

No.

17. Is it okay to leave the Wireless Battery Monitor indefinitely on my battery (could/would it drain my battery)?

The Wireless Battery Monitor requires little power to operate. There is a possibility that the Wireless Battery Monitor could drain your battery if the vehicle that it’s connected to is not in use for a period of time. The amount of time it can be installed without the vehicle in use will vary due to different battery sizes, age of the battery, condition, etc.

18. What is the default password for my Wireless Battery Monitor?

The default password is “12345678”.

19. What is the minimum download speed I need for functionality?

As long as your Power Plus 75A/Wireless Battery Monitor is connected to a Wi-Fi network with a steady connection, speed doesn’t matter.

20. What is the warranty for the Wireless Battery Monitor?

3 Years.

21. Where is the reset button on the Wireless Battery Monitor?

There is no reset button. To reset your Wireless Battery Monitor follow these steps:

  • Unplug Wireless Battery Monitor.
  • Plug the Wireless Battery Monitor back in.
  • You will now have a couple of minutes to reset any settings.

22. Where is the serial number for warranty registration?

The serial number will be on the product label.

23. Why can’t I connect my Power Plus™ 75A my local Wi-Fi?

Check if your device is not already connected by seeing if there is a red triangle next its name on the “Connect” page. If there is no red triangle it is already connected a Wi-Fi network.

  • If there is a red triangle, close the Battery Tender® app and try setting up the Power Plus 75A/Wireless Battery Monitor again.

24. Will the Wireless Battery Monitor connect to a Wi-Fi extender?

The Power Plus 75A will connect to a Wi-Fi extender just as it would connect to a router.

26. If I reset my router, do I have to reconnect my Power Plus™ 75A/Wireless Battery Monitor?

As long as your Power Plus 75A/Wireless Battery Monitor is connected to a Wi-Fi network with a steady connection, speed doesn’t matter.

25. I forgot my password to my router, how do I reset my router’s password?

Please check with your router’s manufacturer support page or manual.

27. Where can I go for support for my router?

Router Support Links

28. Will the Wireless Battery Monitor work on any battery voltage (6v, 12v, 24v, etc.)?

The Wireless Battery Monitor will only work with a 12v system.

29. Where can I go for support for my internet service provider?

Internet Service Providers Support Links

30. I have a single SSID for both 2.4 and 5 GHz bands on my router. Will I be able to use the Wireless Battery Monitor?

Currently, if you have a single SSID (wireless network name) the Wireless Battery Monitor will not be able to connect to it. If possible, have a dedicated SSID for the 2.4 GHz band and 5 GHz band.

Chargers

PowerPlus® 75A

1. INSTRUCTIONS: Connect Power Plus™ 75A to Battery Tender® app

Download iOS Power Plus 75A iOS Connection Instructions
BatteryTender-PowerPlus75A_iOS-Instructions_v02.pdf

Download Android Power Plus 75A iOS Connection Instructions
BatteryTender-PowerPlus75A_Android-Instructions_v03.pdf

2. Can I access the Power Plus™ 75A in the Battery Tender® app if I am not on my local Wi-Fi?

As long as the Power Plus 75A was connected to a Wi-Fi network, you will be able to access the Power Plus 75A.

3. Can I Boost multiple batteries?

As long as they are configured for 12 volts.

4. Can I change the IP address once I connect the Power Plus™ 75A to my local Wi-Fi?

The IP address can be changed if you want. Please consult your router’s manual for more instructions.

5. Can I change the language on the Power Plus™ 75A?

No, English is the only supported language as of now.

6. Can I charge multiple batteries with one Power Plus™ 75A?

As long as they are configured for 12 volts.

7. Can I Engine Start multiple batteries?

As long as they are configured for 12 volts.

8. Can I use any type of battery with the Power Plus™ 75A?

12v AGM, Lithium, Standard (lead acid).

9. Do I have to/can I select my battery type manually?

At the initial setup of the Power Plus 75A you will be asked what kind of battery will be used. If the Power Plus 75A is used on another battery of a different type, you need to select the right battery type on the charger itself or within the Battery Tender® app.

10. Do I need the Battery Tender® app if I own the Power Plus™ 75A?

The Battery Tender® app is to enhance your usability with the Power Plus 75A. The Battery Tender® app is not needed for the Power Plus 75A.

11. Does the Power Plus Battery Charger use 2.4GHz or 5GHz bands?

802.11 b/g/n 2.4GHz

12. How can I tell that my Power Plus™ 75A is connected to my local Wi-Fi and not point-to-point?

If you have the Battery Tender® app you can see if the Power Plus 75A is connected to a Wi-Fi network or point-to-point on the “Connect” Page. If there is a red triangle next to the Power Plus 75A’s name, then the Power Plus 75A is in point-to-point mode.

13. How do I connect my Power Plus™ 75A to my battery?

Please refer to the included manual.

14. How do I reset the Power Plus™ 75A?

Look for the hole under the “Wi-Fi” LED light on the top of the charger and push it with an object like a paperclip.

15. How do I setup my Power Plus™ 75A?

Follow the initial setup on the screen of the Power Plus 75A and if you are using it with the Battery Tender® app, follow the steps on your mobile device’s screen.

16. I’m not sure what kind of battery I have, is there any way to know?

Consult the manufacturer of your battery.

17. I don’t have Wi-Fi at my home; can I still use the Power Plus™ 75A?

Yes, you can connect point-to-point to the Power Plus 75A.

18. I forgot the password to my Power Plus™ 75A.

If the password is forgotten you can reset the charger to factory settings by using a paperclip or paperclip like object on the reset button.

19. I have slow Internet, can I still use this?

As long as your Power Plus 75A/Wireless Battery Monitor is within range if your Wi-Fi connection, slow Internet speed is fine.

20. I have “X” router, is my Power Plus™ 75A compatible?

As long as your router sends an 802.11 b/g/n/ 2.4GHz signal, the Power Plus 75A will be compatible.

21. If I reset my router, do I have to reconnect my Power Plus™ 75A?

As long as your settings didn’t change (SSID, password, etc.) your charger should reconnect.

22. If my Power Plus™ 75A loses connection (local Wi-Fi is down or the charger is reset using the reset button) will I lose all of my data up to that point?

No.

23. The Power Supply feature didn’t supply enough amperage/voltage to my car.

You can try again with the Power Supply feature but there is now a possibility that your presets (clock, seat, and radio) have been lost.

  • 1.25A may not be enough current for all vehicles depending equipment installed.

24. What is Boost?

Temporary increase of output current to quickly increase the state of charge.

25. What is Engine Start?

Temporary increase of output current to help start the engine.

26. What is Power Supply?

Keeps electrical charge to the connected vehicle while the battery is disconnected.

  • Mainly for keeping settings saved (clock, seat memory, and radio)
  • 1.25A

27. What is the default password for my Power Plus™ 75A?

The default password is “12345678”.

28. What is the highest charge rate with the Power Plus Battery Charger?

1.25A is the highest charge current. The device also has a 20A Boost mode.

29. What is the minimum download speed I need for functionality?

As long as your Power Plus 75A/Wireless Battery Monitor is connected to a Wi-Fi network with a steady connection, download speed doesn’t matter.

30. What is the warranty for the Power Plus™ 75A?

The Power Plus 75A has a 5 Year Warranty.

31. Where is the reset button on the Power Plus™ 75A?

The reset button is under the Wi-Fi LED Light on the top of the Power Plus 75A.

32. Where is the serial number for warranty registration?

The serial number will be on the product label.

33. Why can’t I connect my Power Plus™ 75A to my local Wi-Fi?

Check if your device is not already connected by seeing if there is a red triangle next its name on the “Connect” page. If there is no red triangle it is already connected a Wi-Fi network.

  • If there is a red triangle, close the Battery Tender® app and try setting up the Power Plus 75A again.

34. Will the Power Plus™ 75A connect to a Wi-Fi extender?

The Power Plus 75A will connect to a Wi-Fi extender just as it would connect to a router.

35. I have a single SSID for both 2.4 and 5 GHz bands on my router. Will I be able to use the Wireless Power Plus 75A Boost Charger?

Currently, if you have asingle SSID (wireless network name) the Wireless Power Plus 75A Boost Charger will not be able to connect to it. If possible, have a dedicated SSID for the 2.4 GHz band and 5 GHz band.

Battery Tender®

Battery Tender® App

1. How do I setup my Wireless Battery Monitor?

As long as they are configured for 12 volts.

Download iOS Wireless Battery Monitor Connection Instructions
BatteryTender-WirelessMonitor_iOS-Instructions_v03.pdf

Download Android Wireless Battery Monitor Connection Instructions
BatteryTender-WirelessMonitor_Android-Instructions_v03.pdf

2. Can I change the language on the Battery Tender® app?

The only supported language is English for now, but we plan to add additional languages

3. Can I Engine Start multiple batteries?

As long as they are configured for 12 volts.

4. Can I reset my Power Plus™ 75A/Wireless Battery Monitor through the Battery Tender® app?

As of right now, you cannot reset your Power Plus 75A/Wireless Battery Monitor through the Battery Tender® app.

5. Do I have to/can I select my battery type manually?

You must/can select the type of battery within the Battery Tender® app before charging your battery to receive the most accurate data.

6. Does the Battery Tender® app sync my data, so if I were to get a new phone would I still have my old data?

No.

7. How accurate is the Battery Tender® app?

± 5%.

8. How can I tell that my Power Plus™ 75A/Wireless Battery Monitor is connected to my local Wi-Fi and not point-to-point?

If there is a red triangle next to the name of a Power Plus 75A or a Wireless Battery Monitor on the “Connect” page then they are not connected to Wi-Fi and you are only connected point-to-point.

9. How many different phones can I connect to one Power Plus™ 75A/Wireless Battery Monitor?

One mobile device.

10. I am not getting any notifications.

Make sure you selected if you wanted notifications when opening the Battery Tender® app for the first time. To check if you have notifications enabled:

iPhone:

  • Go to Settings
  • Select Notifications
  • Find Battery Tender® App on the list of apps
  • Turn on Notifications if they were off

Android:

  • Go to Settings.
  • Select Apps
  • Find Battery Tender® App on the list of apps
  • Turn on Notifications if they were off

11. I am not sure what kind of battery I have, is there any way to know?

Consult the manufacturer of your battery.

12. I connected my Power Plus™ 75A to my local Wi-Fi and now my Wi-Fi no longer works, how can I fix this?

Consult router manufacture or manual.

13. I don’t have Wi-Fi at my home*; can I still use the Battery Tender® app?

The Battery Tender® app can be downloaded from either a cellular connection or on Wi-Fi.

  • Data charges may apply.
  • Wi-Fi is recommended for the Power Plus™ 75A and is required for the Wireless Battery Monitor.

14. I have slow Internet, can I still use the Battery Tender® app?

As long as your Power Plus 75A/Wireless Battery Monitor is within range if your Wi-Fi connection, slow Internet speed is fine.

15. I wanted to check the status of my battery when I was at/on (vacation, work, school, etc.) and it no longer shows up in the Battery Tender® app.

You might have only been connected point-to-point. When you reconnect your Power Plus 75A/Wireless Battery Monitor make sure there isn’t a red triangle next to the device name on the “Connect” page.

16. If my Power Plus™ 75A/Wireless Battery Monitor loses connection (local Wi-Fi is down or the charger is reset using the reset button) will I lose all of my data up to that point?

No.

17. Is the Battery Tender® app needed to control the Power Plus™ 75A/Wireless Battery Monitor?

The app is not needed for the Power Plus 75A but it required for the Wireless Battery Monitor.

18. Is there any data that is being sent through my phone, from the Battery Tender® app (over Wi-Fi, cellular, Bluetooth)?

The Battery Tender® app periodically sends data from the app to the cloud and may receive data from the Power Plus 75A and Wireless Battery Monitor.

19. The Battery Tender® app doesn’t detect the Power Plus™ 75A/ Wireless Battery Monitor

A few things that can be tried to fix this issue:

  • Make sure the Power Plus™ 75A/Wireless Battery Monitor is installed properly.
  • Restart the Battery Tender® app.
  • Reinstall the Battery Tender® app.
  • If none these instructions work than you may have a defective product.

20. The red triangle on the connect page is no longer visible, why is it no longer visible?

The red triangle is there to show that the Power Plus™ 75A/Wireless Battery Monitor is only in point-to-point mode. If the triangle is no longer visible that means the Power Plus™ 75A/Wireless Battery Monitor is connected to a Wi-Fi network.

21. What is Boost?

Temporary increase of output current to quickly increase the state of charge.

22. What is Engine Start?

Temporary increase of output current to help start the engine.

23. What is Power Supply?

Keeps electrical charge to the connected vehicle while the battery is disconnected. The main purpose of this mode is to save onboard computer settings (clock, seat memory, and radio).

24. What is that red triangle next to my chargers name on the “Connect” page?

The red triangle is there to show that the Power Plus 75A/Wireless Battery Monitor is only in point-to-point mode.

25. What is the minimum download speed I need for functionality?

As long as your Power Plus 75A/Wireless Battery Monitor is connected to a Wi-Fi network with a steady connection, speed doesn’t matter.

26. When I try to add my charger to my phone for point-to-point, I can no longer use the Internet even though it shows I am connected to Wi-Fi, why is that?

Since you are connected point-to-point to the Power Plus Battery Charger/Wireless Battery Monitor, you are connected to its Wi-Fi hotspot. To reconnect to your previous Wi-Fi network, check your devices Wi-Fi settings.

27. Why can’t I connect my Power Plus™ 75A/Wireless Battery Monitor to my local Wi-Fi?

Check if your device is not already connected by seeing if there is a red triangle next its name on the “Connect” page. If there is no red triangle it is already connected a Wi-Fi network.

  • If there is a red triangle, close the Battery Tender® app and try setting up the Power Plus™ 75A/Wireless Battery Monitor again.

28. Why does the Battery Tender® app show two lines for percent charged when my battery is connected?

This would only apply to the Power Plus 75A. It will display a state of charge when the battery is charging.